Sorry to hear your experience. Did you leave a deposit? Almost all stores, No deposit means car is available for sale.
Hate to tell you, but I don't think you have anything to take legal action on..I sent over along with my application and ID via email to the dealer. I'm contemplating legal action.
No sweat, man. Tell them Clay sent you... maybe they'll hook us both up!Thanks CT200 tx I'll give em a call. I doubt they have my color combo though. I had another dealer do a nation wide search and the last Premium Fire Agate / Carmel w/ nav just sold today in Shreveport Louisiana. =(
It might be 3-6+ weeks for this car to arrive from Japan. Maybe longer !
I too had a rough go of it at Newport. They really acted like I was lucky to be able to shop there and that I was insane to try and get a better deal. I ended up at Tustin, who treated me very well. I would recommend them in a heartbeat, especially Chrystal in service.Everybody I know who's been to Newport Lexus has hated it. I don't go there for anything even though its the closest Lexus to me. Theres Tustin Lexus and Westminster Lexus both of which I prefer.
Try filing complaint to Better Business Bureau BBB [http://www.bbb.org/us/]. Most of the business are about he BBB rating they have and willing to settle the problem with you with the complaint. If it doesn't help, you may want to go to small-claim court to get compensation since you need to find a car use before you get the new car.I sent over along with my application and ID via email to the dealer. I'm contemplating legal action.