[audi4t]

I hope this is not an omen we took delivery of the car only a week ago.

The smart access feature stopped working.

Need to unlock and lock the doors with the button on the key fob.

Proximity open feature and locking by hitting the little button behind the handle not working.

Not happy this is our first Lexus - not a good experience.

 

[dgstan]

The Smart Key is a user-configurable setting. Please check to make sure it's turned on under the Vehicle Customization screen. Is it possible someone has been mucking around with your settings?

Also, please keep us updated as you resolve these issues.

 

[j1stealth]

it seems like you have more than one problem within a week.. =/ maybe i should hold off my ct order..

 

[Bob259]

it seems like you have more than one problem within a week.. =/ maybe i should hold off my ct order..

Not really problems but there are many customer/user configured options on the screens that you or the dealer can set. Like dgstan said it's very possible that in looking at the screens that by accident it may have been turned off.

 

[dgstan]

Not really problems but there are many customer/user configured options on the screens that you or the dealer can set. Like dgstan said it's very possible that in looking at the screens that by accident it may have been turned off.

I also read in the manual that if you leave the fob in the near vicinity of the car for an extended period of time, it will automatically turn off the smart key to conserve the battery.

 

[audi4t]

So far appears to be either an intermittent problem, or one of the issues noted in the owners manual (there are a bunch reasons listed why the system may not work).

I'll keep an eye on it and give an update it it proves to be a real problem.

I finally got around to reading the full manual and there are many scenarios identified where things may operate differently than you would assume.

I'm definitely a hybrid "newby" - goes to prove you're never too old to learn!

 

[dkid]

manual

The manual is a MUST read.

The first thing I do when I get a new car is read the Manual. Then I take the manual out to the car and try everything I didn't know.

 

[rise&demise]

In case this helps anyone else... I've found that placing my iphone in the same pocket as my key fob causes issues with smart access.

 

[Claude]

I call this a "code 18"...
Problem is 18" in front of the wheel!

 

[Quentin]

In case this helps anyone else... I've found that placing my iphone in the same pocket as my key fob causes issues with smart access.

You are a risktaker! My right hand pocket is for phone only. Keys, wallet, etc never go in that pocket for fear of scratching the iphone.

 

[rise&demise]

You are a risktaker! My right hand pocket is for phone only. Keys, wallet, etc never go in that pocket for fear of scratching the iphone.

In hindsight, I wish I would have followed a similar practice! Luckily the only scratch on my iphone is above where the screen display starts.

 

[audi4t]

My wife's has at least one pocket book that is a culprit.

When the key fob is in this one particular pocket book the car does not receive the wireless signal !!!!!!!! and the doors don't open

 

[bmoy88]

My wife's has at least one pocket book is one culprit.

When the key fob is in this one particular pocket book the car does not receive the wireless signal !!!!!!!! and the doors don't open

There's the excuse you need to have the car all to yourself!!

 

[2hunny]

My wife's has at least one pocket book that is a culprit.

When the key fob is in this one particular pocket book the car does not receive the wireless signal !!!!!!!! and the doors don't open

I've used smart key for several years now, never had any issues with it. I do know when a 2nd key is inside the car the smart key feature is disabled for security purposes. On hind site when the wife loses her key, it's easy to eliminate if the key is left in the car.

 

[dgstan]

I've used smart key for several years now, never had any issues with it. I do know when a 2nd key is inside the car the smart key feature is disabled for security purposes. On hind site when the wife loses her key, it's easy to eliminate if the key is left in the car.

I've also had the smartkey for a while now (2005). I wouldn't consider buying a car without it. Before getting the CT we were looking at the Acura TSX wagon and the salesguy brought out this huge fob that this giant key folded out of. I swear it was 6 inches long. I left without so much as a test drive because I know, if I bought the TSX, I would curse myself every time I got in the car.

Same thing when we were looking at the A3.

 

[2hunny]

I've also had the smartkey for a while now (2005). I wouldn't consider buying a car without it. Before getting the CT we were looking at the Acura TSX wagon and the salesguy brought out this huge fob that this giant key folded out of. I swear it was 6 inches long. I left without so much as a test drive because I know, if I bought the TSX, I would curse myself every time I got in the car.

Same thing when we were looking at the A3.

Great! I am also an early adopter, 2004 Prius!

 

[gharai]

Same here. Had it in my 2005 Prius and 2007 IS 250. I considered other cars without smartkey access and push to start but knew that if I went back to standard key fob that I would be hating to have to take my keys out of my pocket everytime I drove the car.

Smartkey and push to start are very convenient and all cars should adopt that technology. I don't know why Acura hasn't while some Mazdas and Nissans have.

I

 

[dgstan]

I don't know why Acura hasn't while some Mazdas and Nissans have.

I

The guy said that the smart key (or whatever they call it) is only available on the more expensive models and not the TSX. One way to push you to buy the high-end cars.

Same deal with Audi. IIRC, you have to get the A4 and the "technology" package, which brings the car close to 50 grand.

 

[gharai]

Right, only the TL, RL and ZDX have smartkey functionality. TSX, RDX and MDX do not at this time.