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Lexus CT200h News and ReviewsCustomer satisfaction in the automotive industry continues to increase. The J.D. Power 2017 U.S. Customer Service Index (CSI) Study measures customer satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of one-...
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Lexus CT200h News and ReviewsFor the third year in a row Lexus has taken the top spot in J.D. Power's annual Customer Service Index Study, which rates the satisfaction by owners and lessees of their dealership service department. On a 1,000 point scale, Lexus achieved 846 points, with Jaguar placing second at 837 and...
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Lexus CT200h News and ReviewsToyota has announced that it will open six new product quality field offices (PQFOs) in different regions in North America next month, as it continues to reclaim its long-standing reputation for building quality vehicles. Earlier this year, Toyota opened its first such field office in New York...
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