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  1. Top 10 Best Automakers in Customer Satisfaction for 2017: J.D. Power

    Lexus CT200h News and Reviews
    Customer satisfaction in the automotive industry continues to increase. The J.D. Power 2017 U.S. Customer Service Index (CSI) Study measures customer satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of one-...
  2. Lexus, MINI Top J.D. Power Customer Satisfaction Index Survey

    Lexus CT200h News and Reviews
    For the third year in a row Lexus has taken the top spot in J.D. Power's annual Customer Service Index Study, which rates the satisfaction by owners and lessees of their dealership service department. On a 1,000 point scale, Lexus achieved 846 points, with Jaguar placing second at 837 and...
  3. Toyota Opens Product Quality Field Offices to Bolster Image, Address Customer Concern

    Lexus CT200h News and Reviews
    Toyota has announced that it will open six new product quality field offices (PQFOs) in different regions in North America next month, as it continues to reclaim its long-standing reputation for building quality vehicles. Earlier this year, Toyota opened its first such field office in New York...
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