In December, while loading my hockey bag at the arena, I noticed a couple of 1 inch vertical impact scratches on my rear bumper. Deep enough that it would have to be sanded, putty-filled and repainted. Upon further inspection, I noticed a 1.5 x 1.5 inch square crack at the right corner of the bumper. So I am pretty sure someone had backed into my car with a trailer hitch.
I guess I shouldn't drive a new car to an arena that serves alcohol!
Anyways, I brought the car in today for a regular service appointment and inquired about whether it could be patched or if it had to be replaced. The CSR said that because it was cracked (more of a perforated punch), that it had to be replaced. She could have patched the 2 scratches and repainted - but not the crack.
The price? Approximately $1,100 plus tax! $400 for the casing and about $700 for the painting and labour.
So, get a second "non-Lexus" opinion about repairing/replacing? Get it replaced at an independant garage? Or bite the bullet and have it done at Lexus? My main concern about getting it done at an indy is the color matching (starfire pearl). Would they get the part from Lexus or are there jobbers out already for the CT200h?
Any thoughts, opinions and suggestions would be appreciated. Thanks.



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